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  • Privacy Policy
  • Terms of Use
  • T & C of use

    The terms and conditions of use of our website between Batra Enterprises or www.24shopzone.com and the users of the website primarily describe the terms through which we as a company will give you an access to our website and use the services available on our website.

    We highly recommend you to read the Terms of use very carefully before accessing or registering on our website or using any of materials, services or information that can be accessed through our website. Once you access our website, it means that you accept all the terms and conditions of our website and agree with the use of the website or the services under the legally bounded agreement.

    Your Use Of Our Website Signifies That You Agree To The Terms Of Use.

    General

    We are an online based portal with its registered office at Plot No 36 Harbans Nagar, Meerut Road, Ghaziabad, Uttar Pradesh 201002. When you use our website, it implies that you agree and accept all the terms and conditions of use, including any changes/improvements made by 24shopzone.com in order to make the user experience more convenient and including any extra charges we ask for use of or access to a particular service.

    We don´t need to inform you, whether you are a registered user or a non-registered user, of any of the changes made by us time to time in our page of Terms of use. The revised copy of the Terms of use will be easily available on our website. Your visit on our website and use any of our services is primarily concerned with the latest version of our Terms of use that is shown while using our website.

    Services

    24shopzone.com is a platform which is designed to allow users to enjoy the online sale and purchase of a number of brander products and services offered by our various service providers/vendors/ registered merchants/affiliates at discounted prices. The Terms of Offer For Sale ("Terms of Offer For Sale") shall be responsible for governing all the purchase of merchants and services on our website.

    Eligibility to Use

    Minors who are under the age of eighteen (18) or those Users who are removed or suspended from 24shopzone.com system due to any reason are not permitted to use our Services. If you are not found to disobey the above qualification, you will not be allowed to access any of our service or use of the website.

    User Account, Password, and Security

    24shopzone provides you with an opportunity to use the website or any of the services if you have provided the certain personal information required to create an account via 24shopzone ID and password or other login ID and password, including Gmail, Yahoo, Facebook ID or any other valid email ID and password. For the users, the services of the website are subject to the actions for the use of the Website, additional terms of service, rules, uploaded guidelines, Terms of Offer For Sale, or any other disclaimer and notices.

    Shipping and delivery Policy

    http://www.24shopzone.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. Orders are dispatched within 3 working days most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. 

    What if I the product is received in damaged condition?
    If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person . Also, please call our customer care at 98910537051 or email us at care@24shopzone.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

    Return Policy for Products

    Buyer's Product related complainant for refund or replacement will the processed in accordance with the Secure Pay Policy available at http://www.24shopzone.com/securepay. Both Buyer and Seller agree to this Secure Pay Policy. However, in the event of false, frivolous or baseless complaints regarding the delivery or quality of the Products, the Buyer will not be eligible for refund or replacement. 

    Before accepting delivery of any Product, the Buyer shall reasonably ensure that the Product's packaging is not damaged or tampered. 

    The return process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated by the Seller at the time of purchase of the Product. 

    In the event the return of a Product is duly accepted by Seller, the value of such Product, as originally paid by Buyer during acceptance of Product, will either be refunded to Buyer either to the bank account provided by the Buyer for such refund, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. Batra Enterprises shall have the sole discretion to determine the mode of reversal from the above options. 

    Buyer agrees that if the returned Product is not accepted by the Seller then Batra Enterprises shall have the right liquidate or sell those Products and give all the valid title, rights and interests including warranties and other collaterals and benefits associated with those Products (as the Buyer would have received from the Seller) to any third party to whom those Products are sold. 
     

    Cancellation of Orders / Transaction

    Cancellation by Seller: There may be certain orders that Seller is unable to accept and has the right to cancel either by the Seller directly or Seller can instruct Batra Enterprises to cancel such order. Seller reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Buyer's order being cancelled include, without limitation, non-availability of the Product or quantities ordered by Buyer or inaccuracies or errors in pricing information. Seller may also require additional verifications or information before processing any order. All such cancellation shall be without any recourse to Buyer and without any liability to the Seller or to Batra Enterprises. If Buyer's order is so cancelled, after the payment has been processed, the said amount will be reversed / remitted to the Buyer either to the bank account provided by the Buyer for such reversal, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. Batra Enterprises shall have the sole discretion to determine the mode of reversal from the above options. In the event a promotional code given by Batra Enterprises is used for the purchase of the Product, the amount under such promotional code shall not be refunded in case of cancellation of order. The above is the sole remedy of the Buyer and the sole liability of the Seller and sole responsibility of Batra Enterprises for any cancellation of the purchase order by the Seller or otherwise other than by the Buyer.

    Cancellation by the Buyer: In case of requests for order cancellations, Seller reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Seller receives a cancellation notice and the order has not been processed, Seller may cancel the order and refund the entire amount to Buyer within a reasonable period of time. Seller will not be able to cancel orders that have already been processed by the Seller. Buyer agrees not to dispute the decision made by Seller and accept Seller's decision regarding the cancellation.

    Set-off of any benefits availed by the Buyer: In case the Buyer has availed any benefit under any marketing or promotions provided by Batra Enterprises in relation to the Product for which the order has been cancelled by the Buyer or by the Seller, Buyer agrees and authorizes Japer Infotech to recover such benefits from the Buyer or set-off the same from any refunds to the Buyer.

    User Obligations

    The use of our website shall make you responsible for maintaining the privacy and secrecy of your Display Name and Password. In this regard, you shall be liable for all the activities and actions that will be done under your Display Name and Password. We have full right to terminate or suspend or block the usage of your membership on our website if your any information is found inaccurate, untrue or incomplete or not comply with the Terms of Use.