We are very thankful to you for showing the trust in www.24shopzone.com. That´s why we strive hard to follow the highest standard guidelines of customer information policy so that you can enjoy a secure and safe shopping transaction. You are suggested to have a look at the statement mentioned below in order to know better about our information collection and dissemination practices.
1. Gathering of Personally Identifiable Information
Like other reputed online marketplaces, we respect your personal information and store it in a secure place. At 24shopzone.com, the primary motto of our company is to provide you with a platform where you will get a smooth, efficient and customized shopping experience. This helps us to offer you a wider range of services that cater to all your needs. Our user-friendly website will definitely allow you to have a shopping experience like never before. The collection of your personal information is necessary for this purpose, so we collect it from you to get the job done successfully.
You can browse our website without revealing your personal identity. However, you become a known person to us once you provide us your personal information. Our useful instructions are easily accessible and guide you which fields you need to fill or which fields you can leave as an optional. At our website, we value your privacy so you can always find an option of not providing the information which you don´t want to share by opting for not using a particular feature or service available on 24shopzone.com
Based upon how you treat on our website, we are liable to track certain useful information about you. Furthermore, in order to better serve, protect and understand our users, we are liable to use this collected information to conduct an internal research on the interests, behavior and demographics of our consumers. This information may comprise of the URL from where you have just come from, the URL you want to go next, your PC browser information as well as your IP address.
Certain pages of our website include "Cookies ?, also known as the data collection tools, which are primarily used to help us to measure promotional effectiveness, check our web page flow as well as to promote safety and trust. For your knowledge, "cookies? are a kind of small files which are inserted in the hard drive of your PC that actually help our experts to provide our customized services. The availability of several features provided by us is only possible via the use of a "cookie?.
2. Usage of Demographic /Your Information
In order to provide the services you request on our website, we employ the personal information. The primary purposing of using your personal information is to deal with different issues, including informing you about offline and online offers; troubleshooting problems; resolving disputes; measuring consumer interest in our products/services; collecting money; helping to promote a safe service; enforcing our terms and conditions; protecting you and us against fraud and other criminal activities; and customizing your shopping experience.
The profile data and demographic about our user´s activity have been collected and analyzed by us so as to enhance our product and service offerings at our website. At 24shopzone.com, we employ your IP address in order to assist us with diagnosing the server problems and administering our website. The use of your IP address is really helpful when it comes to identifying you and gathering broad demographic information.
3. Sharing Of Your Personal Information
4. We Link Your Personal Information to Other Sites
As required, we link our website to other useful websites, so your personally identifiable information may also be found there. We are legally responsible for the information of those linked sites.
5. Necessary Safety & Security Precautions
We follow the stringent security measures so that our users don´t have to suffer from the alteration, misuse and loss of the information while being connected with us. We ensure you a secure server once you log in to your account information. The protection of your PI against the unauthorized access is assured when your information comes under our control since we follow the strict security guidelines.
6. Choice/Saying "No? option
In order to improve the relationship with our customers, we provide them with a wonderful opportunity of saying "No? to promotional and marketed related communications sent from us on behalf of us and/or our business partners. You are free to unsubscribe this service in case if you don´t want to receive them and have a desire to eliminate your contact information from 24shopzone.com lists and newsletters.
7. Advertisements and Other Marketing Posts on 24shopzone.com
When you visit our website, you will see a number of advertisements from third-party companies. These companies may collect the information about you (including your name, email address, correspondence address, or telephone number) to contact you further while providing you ads about their goods and services of interests to you.
The terms and conditions of use of our website between Batra Enterprises or www.24shopzone.com and the users of the website primarily describe the terms through which we as a company will give you an access to our website and use the services available on our website.
We are an online based portal with its registered office at Plot No 36 Harbans Nagar, Meerut Road, Ghaziabad, Uttar Pradesh 201002. When you use our website, it implies that you agree and accept all the terms and conditions of use, including any changes/improvements made by 24shopzone.com in order to make the user experience more convenient and including any extra charges we ask for use of or access to a particular service.
24shopzone.com is a platform which is designed to allow users to enjoy the online sale and purchase of a number of brander products and services offered by our various service providers/vendors/ registered merchants/affiliates at discounted prices. The Terms of Offer For Sale ("Terms of Offer For Sale") shall be responsible for governing all the purchase of merchants and services on our website.
Eligibility to Use
Minors who are under the age of eighteen (18) or those Users who are removed or suspended from 24shopzone.com system due to any reason are not permitted to use our Services. If you are not found to disobey the above qualification, you will not be allowed to access any of our service or use of the website.
User Account, Password, and Security
24shopzone provides you with an opportunity to use the website or any of the services if you have provided the certain personal information required to create an account via 24shopzone ID and password or other login ID and password, including Gmail, Yahoo, Facebook ID or any other valid email ID and password. For the users, the services of the website are subject to the actions for the use of the Website, additional terms of service, rules, uploaded guidelines, Terms of Offer For Sale, or any other disclaimer and notices.
Shipping and delivery Policy
http://www.24shopzone.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. Orders are dispatched within 3 working days most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person . Also, please call our customer care at 98910537051 or email us at [email protected] mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Return Policy for Products
Buyer's Product related complainant for refund or replacement will the processed in accordance with the Secure Pay Policy available at http://www.24shopzone.com/securepay. Both Buyer and Seller agree to this Secure Pay Policy. However, in the event of false, frivolous or baseless complaints regarding the delivery or quality of the Products, the Buyer will not be eligible for refund or replacement.
Before accepting delivery of any Product, the Buyer shall reasonably ensure that the Product's packaging is not damaged or tampered.
The return process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated by the Seller at the time of purchase of the Product.
In the event the return of a Product is duly accepted by Seller, the value of such Product, as originally paid by Buyer during acceptance of Product, will either be refunded to Buyer either to the bank account provided by the Buyer for such refund, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. Batra Enterprises shall have the sole discretion to determine the mode of reversal from the above options.
Buyer agrees that if the returned Product is not accepted by the Seller then Batra Enterprises shall have the right liquidate or sell those Products and give all the valid title, rights and interests including warranties and other collaterals and benefits associated with those Products (as the Buyer would have received from the Seller) to any third party to whom those Products are sold.
Cancellation of Orders / Transaction
Cancellation by Seller: There may be certain orders that Seller is unable to accept and has the right to cancel either by the Seller directly or Seller can instruct Batra Enterprises to cancel such order. Seller reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Buyer's order being cancelled include, without limitation, non-availability of the Product or quantities ordered by Buyer or inaccuracies or errors in pricing information. Seller may also require additional verifications or information before processing any order. All such cancellation shall be without any recourse to Buyer and without any liability to the Seller or to Batra Enterprises. If Buyer's order is so cancelled, after the payment has been processed, the said amount will be reversed / remitted to the Buyer either to the bank account provided by the Buyer for such reversal, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. Batra Enterprises shall have the sole discretion to determine the mode of reversal from the above options. In the event a promotional code given by Batra Enterprises is used for the purchase of the Product, the amount under such promotional code shall not be refunded in case of cancellation of order. The above is the sole remedy of the Buyer and the sole liability of the Seller and sole responsibility of Batra Enterprises for any cancellation of the purchase order by the Seller or otherwise other than by the Buyer.
Cancellation by the Buyer: In case of requests for order cancellations, Seller reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Seller receives a cancellation notice and the order has not been processed, Seller may cancel the order and refund the entire amount to Buyer within a reasonable period of time. Seller will not be able to cancel orders that have already been processed by the Seller. Buyer agrees not to dispute the decision made by Seller and accept Seller's decision regarding the cancellation.
Set-off of any benefits availed by the Buyer: In case the Buyer has availed any benefit under any marketing or promotions provided by Batra Enterprises in relation to the Product for which the order has been cancelled by the Buyer or by the Seller, Buyer agrees and authorizes Japer Infotech to recover such benefits from the Buyer or set-off the same from any refunds to the Buyer.